Returns Policy for Fields Apparel

At Fields Apparel, we want you to be completely satisfied with every order you place through fieldsapparels.com. If for any reason your purchase does not meet your expectations, we offer a straightforward returns process so you can send back items that don’t work for you.

How to Return an Item

You may return most items purchased from fieldsapparels.com as long as they are in a new, unused condition with all original tags attached and, wherever possible, in their original packaging. Returned products should be in a condition that allows them to be resold. Items that show signs of wear, damage, or use may not be accepted or may affect your return outcome.

To initiate a return, simply follow the steps outlined in the returns section of your account on our website. Once the return has been submitted, you will receive confirmation that it has been registered. From there, please follow the instructions provided so that your items can be processed efficiently.

Returns Period

Most items can be returned within a specific period from the date your order was delivered. This period gives you enough time to decide whether your purchase is right for you. After this returns window has passed, we are unable to accept returns unless required by law. Please ensure that you complete your return request within the eligible timeframe.

Exceptions

Certain products may not be eligible for return due to hygiene or safety reasons. Items such as underwear, swimwear, or other similar products need to meet specific conditions (such as having hygiene seals intact) to be eligible. Items that have been personalized, customised, or altered cannot be returned unless they are faulty.

Some products cannot be returned through all methods; these items will be clearly marked on the product page. We recommend checking the product details before completing your purchase so you are aware of any special conditions.

Condition of Returns

All returned products should be in saleable condition. This means they must be unworn, unwashed, free from stains or odours, and with all original tags still attached. Any product that does not meet these criteria may be returned to you at our discretion. Items that are not in acceptable condition may not be credited.

Completing Your Return

Once we receive your returned items and confirm they meet our return policy criteria, the refund will be processed according to the original method of payment used for the order. The time it takes for a refund to be reflected in your account may vary depending on your financial provider. You will be notified when your return has been accepted and when the refund has been issued.

Please note that promotional pricing, discounts, and special offers may affect the final return value, and any applicable adjustments will be reflected in your refund.

Exchanges

At this time, exchanges are handled by returning the original item and placing a new order for the desired product. You can return your original items for a refund and then make a new purchase for the style or size you prefer through fieldsapparels.com.

Damaged or Faulty Items

If you discover that an item is defective, damaged, or incorrect, please follow the return instructions on our website and ensure the issue is clearly noted. We will review the return and take appropriate action based on the nature of the issue. This helps us continually improve our quality standards and customer experience.